What to do if you're in a crash

After a crash

What to do immediately after a crash

Crashes can be scary and disorienting. Whether you're biking or walking, here are important actions to take if you've been in one. Complete our web form or call the Active Transportation Alliance Helpline at 312.869.HELP if you’ve been in a crash and would like to be contacted by a Crash Support Volunteer.

  1. Stay calm and stay put.

    • If you're able, get out of traffic and find a safe place to wait for help to arrive.

    • Remain still so as not to aggravate any injuries.

    • Try to take deep breaths and accept help from bystanders.

  2. Call the police.

    • Call 911.

    • Insist that police come to the scene of the crash and file a report.

    • Make sure the officer provides you with a copy of the report.

  3. Don't refuse medical treatment.

    • Never refuse assistance from a paramedic or EMT. You may not realize that you're injured since your adrenaline is elevated in the aftermath of a crash.

    • Leave the bike! If you have your bike and need to be transported to the hospital, ask someone to lock up your bike for you nearby, or call a friend to retrieve it.

    • An insurance company may call you to ask for a recorded statement about your crash. You don not have to give a statement. It's strongly advised that you seek legal advice prior to speaking with an insurance company.

  4. Gather information and witnesses.

    • Driver's license information.

    • Insurance policy information.

    • License plate information.

    • Names and contact information of the driver and witnesses.

  5. Take Pictures

    • Take pictures of: > the crash scene. > the people and vehicles involved. > the license plate.

  6. Contact us.

    • If you would like to connect with a Crash Support Volunteer, either via email or phone, please visit our Need Support page and provide your information.

Note: None of this information is intended as legal advice. Neither the Active Transportation Alliance, nor its employees, is responsible for any loss incurred as the result of this information.